Bene Aged Care - The Italian Village Reviews, Photos & Availability | Caring Co

Bene Aged Care - The Italian Village Reviews, Photos & Availability | Caring Co

Bene Aged Care - The Italian Village

   · 6 Mumford Avenue St Agnes 5097 Sa

Residential aged care at Bene Aged Care - The Italian Village in St Agnes, South Australia

Permanent

Respite

Dementia

About our home

Bene Italian Village provides a dynamic living environment for aged care residents, featuring communal areas, quiet spaces, and landscaped courtyards. The facility is known for its strong food culture with freshly prepared meals and multiple dining options. It offers a range of health services tailored to various care needs including permanent and respite care, with specialties in dementia and palliative support.

The community has access to amenities such as a multi-purpose event space, a chapel, a hair salon, and a gazebo area, fostering a sense of community among residents, their families, and friends. The staff at Bene Italian Village are trained to support resident independence and individuality while delivering top-quality care.

• Onsite chapel
• Gardens
• Specialised allied health services
• Organised activities

 Bene Aged Care - The Italian Village Rating

Based on resident reviews and Government service audits.

Overall Score

Staffing Minutes

3 Year Accreditation

Bene Aged Care - The Italian Village Reviews

7.6· Recommended by 63% residents

Categories

Staff7.7

77%

Home7.5

75%

Independence7.8

78%

Food5.8

58%

Kindness8.2

82%

Safety8.9

89%

The Residents Experience rating shows what current residents at Bene Aged Care - The Italian Village think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.

MrRoma70

 · 14/03/2023

Understaffed, worst hygiene ever, resident living with excrements and worst pee smell over the corridor, residents left alone for long time without supervision, paying lots money for the care of relatives and the only think keep hearing is, sorry not enough personnel. What are we paying for. This should have same standards if not higher than a hospital. Just wanted to be clear this is directed to the irresponsible directors and not the staff as they trying to do the best they can

Anonymous

 · 29/08/2022

Redicious staff. Dont have sense to talk with their co-staff. Staff is very rude. No-one is ready to work in that facility because of the behaviour of the staff.

Janine McMahon

    · 16/01/2022

Had reason to be here for a short while recently and found many of the staff in the nursing home to be most friendly and obliging with cares. They knew their work and their residents. Was good to see them try to work together as a team during difficult times

natalina bava

 · 07/04/2021

Unfortunately my loved one who has sadly passed away had a terrible experience. Staff did not show compassion or dignity to the resident. Everyone should be treated with respect especially knowing they don't have long to live. Staff were not trained in particular areas which impacted level of professional care. Medications were given that belonged to another resident and one day it took 4hrs for pain relief medication to be administered. Training in palliative care is definitely needed in this facility. Some staff were professional but unfortunately most really didn't have a clue which was frustrating to the resident dealing with this on a daily basis. I could go on and on but it really makes me sad and no one should be treated like this. I believe it mainly comes down to lack of training but then again you don't need training to show compassion and respect. This facility promised everything but unfortunately did not deliver

Ian Hampton

   · 20/06/2017

Nursing homes are difficult to praise, just for what they are. Would i like to be in one... No i wouldn't. If i had no choice then this place is pretty good. My mother in law is here and i visit fairly regularly. The staff are friendly and the place is kept clean. All her medications are looked after and they are supplied new tooth brushes regularly. They do the laundry for them.

Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Bene Aged Care - The Italian Village supports eligible government funded residents with subsidised fees.

Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

Room Type

Price

StandardSingle room + no bathroom or ensuite

$83.40 Daily

EmeraldSingle room + ensuite

$130.31 Daily

OpalSingle room + ensuite

$130.31 Daily

About the Staff

235 mins

All Care Staff

45 mins

Registered Nurse

Residents at Bene Aged Care - The Italian Village on average received 235 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.

Popular homes with availability nearby

Rose Court Aged Care Facility

   

 5.3 km away in Gilles Plains

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Klemzig Residential Care Services

  

 8.2 km away in Klemzig

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The Churchill Retreat Aged Care Facility

  

 12.4 km away in Kilburn

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Things to know

About the operator

• Operated by Italian Benevolent Foundation S.A. Incorporated
• Not for profit business
• Is Commonwealth government subsidised
• ABN: 52756107562

Safety Checks

• Certification valid
• Has not received notice of sanction
• Is accredited

Religions practised

• Catholic
• Other Christian

Location

6 Mumford Avenue St Agnes 5097 Sa

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Questions

What is the ACQSC star rating of Bene Aged Care - The Italian Village?

This home has an overall ACQSC star rating of Acceptable.

What is the price range of residential aged care at Bene Aged Care - The Italian Village?

Bene Aged Care - The Italian Village has 3 different types of rooms which range in price between $400,000 and $625,000 maximum refundable accommodation deposit.

Updated: 25 October 2025